Mumbai: Contact Centre Company (CCC), a joint venture between India’s Aegis and Saudi Telecom Company (STC), has won an outsourcing contract from STC. The company did not disclose the size of the contract, which is to be executed under various phases.
Aegis is Essar Group’s BPO. A spokesperson declined to comment on the contract value. Industry sources have placed the valued at $50 million (about Rs 330 crore).
In a statement, Aegis said CCC would provide recruitment and human resource process outsourcing services for more than 1,000 employees across various STC business units.
CCC, a Saudi Arabia-based company, will also outsource recruitment, core human resource administration, learning services (covering content sourcing) and development for STC. The scope of the contract also includes payroll administration and management.
“This contract represents a new milestone in Aegis–STC collaboration,” Aegis Global Chief Executive Officer Sandip Sen said. At present, CCC employs more than 1,300 personnel across its two locations in Riyadh and Jeddah. It had also won six external clients across media, government, banking, financial services and insurance, healthcare and travel and hospitality verticals.
Aegis was planning to expand operations in Asian geographies, including newer markets such as China and Africa.
The Mumbai-based firm, which had put its earlier stake-sale plans on ice, is also looking at an initial listing by next year.
No comments:
Post a Comment